Knowledge hub — free troubleshooting guides
Free troubleshooting guides from Geekly Bendigo's technicians: phone and laptop backups, water damage first aid, battery problems, slow computers and more.
- How to back up your iPhone — Two reliable ways to back up an iPhone (iCloud in the background, or a full local backup on a computer) and which one to use. (4 min read)
- How to back up your Android phone — Google One backups, Samsung Smart Switch, and the photo trap that catches most people. A technician's Android backup checklist. (4 min read)
- How to back up your Mac with Time Machine — One external drive and ten minutes of setup gives a MacBook a complete, versioned, automatic backup. Here's the whole process. (4 min read)
- How to back up a Windows laptop or PC — File History, OneDrive and a proper external-drive routine. A realistic backup setup for Windows machines, without paid software. (5 min read)
- Dropped your phone in water? Do this now — The first ten minutes decide whether a wet phone survives. Five steps to do immediately, and the rice myth to skip. (3 min read)
- Cracked screen: make it safe until it's fixed — Is a cracked screen dangerous, will it spread, and how to protect your data and fingers until the replacement. Honest answers. (3 min read)
- Phone battery draining fast? Causes and real fixes — How to read your battery health, the settings that actually move the needle, and the point where replacement beats tweaking. (4 min read)
- Phone won't charge? Try this before booking a repair — Cable, charger, port, software: the four-step elimination that solves half of 'dead charging port' cases at home. (3 min read)
- Laptop running slow? What actually helps — Skip the registry cleaners. The real causes of a slow laptop (startup load, full drives, old hard disks) and the fixes that work. (5 min read)
- Laptop hot and loud? Cooling problems explained — Why laptops overheat, the difference between 'working hard' and 'something's wrong', and the service that brings temperatures down. (4 min read)
- Computer won't turn on: the 5-minute checklist — Dead laptop or desktop? Power, display and reset checks that rule out the simple stuff, and what the symptoms tell a technician. (4 min read)
- Moving to a new phone: the no-data-left-behind checklist — Transfer day goes wrong in predictable ways: authenticators, WhatsApp, eSIMs. The checklist that gets everything across. (5 min read)
- How to find your BitLocker recovery key — Where Windows hides your BitLocker recovery key, how to get the 48-digit code out of your Microsoft account in two minutes, and how to send it to us so we can recover your data. (4 min read)
- iPhone storage full? Free up space without losing anything — What's actually eating your iPhone storage, the built-in tools that fix it, and how to do it without deleting memories. (4 min read)
- Are refurbished iPhones worth buying? — What refurbished actually means, the five-minute checks that separate a bargain from a dud, and when a refurb genuinely beats buying new. (5 min read)
- How to identify your device, with or without power — Two ways to pin down your exact device: one for when it still powers on, one for when it's dead. iPhone, Samsung, Android, iPad, MacBook, Windows and Apple Watch. (7 min read)
- Which replacement screen should you choose? — OLED or LCD, premium or budget grade: how to pick the right replacement screen for your phone without overpaying or buying too cheap. (5 min read)
- How to check a refurbished iPhone before you buy it — Six checks that take five minutes and separate a genuine bargain from someone else's problem. The technician's version, from a bench where these land every week. (7 min read)
- iPhone battery replacement in Bendigo: when it's worth it, and what it costs — The battery health number that actually matters, the symptoms that mean it's the battery and not the phone, and how repair pricing works so there are no surprises. (6 min read)
- What a phone screen replacement costs in Bendigo — Real Bendigo price ranges by device and screen grade, what drives the difference, and the point where a replacement phone is the better buy. (7 min read)
- Data recovery in Bendigo: what's actually recoverable, and what it costs — An honest tier-by-tier breakdown of dead phones, failed drives, deleted files, and physically damaged disks, with what each one realistically costs and when to stop spending. (8 min read)
- Scammed or hacked? What to do in the first hour — The order of operations after a remote-access scam, a hacked account, or a malware infection. What to do first, who to call, and how to get the written report your bank will ask for. (8 min read)
- Choosing a laptop for school: the BYOD guide for parents — How to read your school's BYOD letter, the specs that actually matter, Mac or Windows, new or refurbished, and how to buy once instead of twice. (6 min read)
Visit Geekly Bendigo
37 Williamson Street, Bendigo VIC 3550 · Open Monday–Friday 9am–5pm, Saturday 10am–2pm · Phone 0421 206 766 · hello@geekly.com.au
Every repair is done 100% in-house with a one-year warranty. 700+ five-star Google reviews, 18,622 repairs completed since 2020.